How can we help you?
Here you will find help with RideLink products, the app, your account, returns, technical questions and support appointments. Choose the right contact directly or open the most important support areas.
Frequently Requested Support Areas
Many questions can be answered directly through our documentation, FAQ or release overview.
Return a Product
If you would like to return a RideLink product, please include the return form in the package. This helps us assign and process your return more quickly.
Download Return FormCassellastraße 30–32
60386 Frankfurt am Main
Germany
Schedule a Technical Support Appointment
For more complex technical questions, you can book an appointment directly with RideLink Support. Please have the product, model, app version and a brief error description ready.
- Product name
- Order number, if available
- Smartphone model
- Brief error description
Exchange ideas with other RideLink users.
On Discord, you can ask questions, share experiences and exchange ideas with other motorcyclists. For specific support cases, you can still reach us directly by email.